Computer Telephony Integration (CTI) is an architecture that allows telephone applications and services to be merged with computer applications and offered on open, accessible platforms.

Ghoom Solutions team has accumulated vast experience in computer telephony systems development. We are well acquainted with the internals of many telephony cards including Dialogic, Digium, and others.

The complete CTI offer encompasses the ability to tie together network or premise-based voice processing services, network-based call routing, enterprise reporting and the capability to integrate telephony information with business applications.

The integration of computers and telecommunications has enabled a wide range of new communications applications and has fueled an enormous growth in communications markets.